Terms & Conditions
The terms and conditions for use of the VIPULI website are detailed below. By accessing this site or making a purchase, you agree to abide by these terms, which represent our commitment to transparency and excellence.
Legal Disclaimer
Any contracts or agreements formed between you and VIPULI through this website shall be governed and construed according to the laws of Kenya. Any disputes not resolved through our concierge service may be brought before the Courts of Nairobi, or the jurisdiction of your residence if located internationally.
Website Images & Content
We make every effort to ensure our photography accurately reflects the radiance and scale of our gold and gemstones. However, due to the nature of high-definition displays and the unique characteristics of natural materials, minor variations in color and texture may occur.
All website content, including the 'VIPULI' trademark and 'Lazima Tung'aree' tagline, is protected by intellectual property laws and may not be reproduced without written consent.
Bespoke Design & Repairs
Items made to specific request, engraved, or personalized are subject to our Bespoke Design Terms. These items are non-refundable unless a manufacturing fault is present. By commissioning a custom piece, you acknowledge that the lead time is an estimate based on the intricacy of the craft.
View Bespoke PolicyPromotional Terms
Promotional codes and discounts cannot be used in conjunction with Interest-Free finance options unless otherwise stated. VIPULI reserves the right to withdraw or vary any promotion at our discretion.
Questions regarding our legal framework?
Contact Concierge