Frequently Asked Questions

Yes. We offer bespoke interest-free credit and flexible payment plans for our signature pieces. Please visit our Finance Options page for more details.

Absolutely. Our Nairobi Atelier specializes in 'Sovereign Craftsmanship.' We can modify existing designs or create a unique piece from your vision.

We offer complimentary Express Delivery. Orders placed by 9:00 PM are prioritized for next-day arrival within Nairobi. National deliveries typically take 2-3 business days.

Yes, we bring African Brilliance to the world. We ship to over 50 countries via our secure international courier partners.

Every VIPULI piece comes with a lifetime authenticity guarantee and a 2-year manufacturing warranty.

We provide professional cleaning and maintenance at our Nairobi Atelier to ensure your gold remains as radiant as the day it was crafted.

We provide a detailed valuation certificate with every purchase, which you can use to secure independent luxury asset insurance.