Contact Us

At VIPULI, we are passionate about providing an exceptional client experience. We are here to assist you with any queries regarding our handcrafted brilliance.

Live Help Service

Get immediate, real-time advice from our luxury jewelry experts.

Live Chat hours: 9:00am — 6:00pm, 7 days a week.*
*Subject to specialist availability.

Phone & Correspondence

Speak with our Nairobi Atelier: +254769804259

Lines open Monday – Sunday, 9am to 6pm.

Post

VIPULI Client Experience Team
Luxury Suites, Westlands
Nairobi, Kenya.

Press & Media

For all media inquiries and collaboration requests.

Send a Message

We aim to respond to all inquiries within 5 business days.

Feedback & Complaints

If our service has fallen below your expectations, we want to hear from you. Please raise a formal complaint or provide general feedback via client.experience@vipuli.co.ke. Refer to our Complaints Policy for more details.