Bespoke Concierge
A Personal Journey
into Brilliance.
"Your personalized shopping experience is tailored completely to you. Whether you seek a signature gold piece or a custom commission, we are here to guide your choice."
Select Your Experience
In-Atelier
A private, intimate session at our Nairobi Atelier with a dedicated specialist.
Video Consultation
Talk with our experts via high-definition video call from anywhere in the world.
Over the Phone
Detailed guidance on our latest collections and custom gold fineness.
What To Expect
01. Reaching Out
Once you request a date, we'll reach out to learn a little about your vision—whether it's a gift for a loved one or a treat for your own collection.
02. On The Day
You will have your appointment time completely to yourself. Our expert will guide you through our 18K and 24K pieces in a strictly private setting.
"Excellent service with clear communication. The appointment was arranged to suit my schedule and the piece was ready exactly as promised."
— Verified VIPULI Client
Frequently Asked Questions
How long is the appointment?
Typically 45 to 60 minutes of dedicated time.
Can I bring a guest?
Absolutely. We welcome you to bring up to two guests to share the experience.
Is there a charge for the service?
Our concierge appointments are entirely complimentary.