The Loyalty Program

You can sign up via our digital portal to join instantly. New members enjoy an immediate 10% discount on fixed-price items and artisanal workmanship fees.

Signature members enjoy a 10% discount on fixed-price items and workmanship fees for gold-by-weight products. You earn 1 point for every $2 spent, with a 1.5X points multiplier during your birthday month.

Spend $40,000 within any 12-month period to qualify. Once reached, status is valid for 12 months. To maintain this elite status, an accumulated spend of $1,000 is required annually thereafter.

Prestige members receive all Signature benefits plus complimentary global delivery (no minimum spend), a one-time $100 welcome voucher (40,000 points), 3X points during their birthday month, and private invitations to VIPULI Atelier events.

Yes. Every investment in bespoke customization is added to your annual total, contributing toward both Signature and Prestige tier qualifications.

You earn 1 point for every $2 spent (rounded down). Points can be redeemed at a rate of $1 for every 400 points to offset future purchases of products and services. Note that points must be redeemed in full per transaction.

To maintain the exclusivity of the program, points expire 12 months from the date they are earned. You can track your balance and history in your 'Rewards' dashboard.

If you exchange an item within our 14-day window, our system automatically adjusts your points. Points from the returned item are reversed, and new points are issued based on the value of your final selection.